Door Care Advice - All doors internal and external MUST be completely sealed before fitting

We take a great deal of care to ensure you receive the highest quality product possible but unfortunately once the doors/ windows leave us we have no control over the conditions to which they are exposed and therefore we cannot accept any responsibility for 'moisture related' problems if the product is not correctly finished/protected - when installing our products in new or very recently plastered and screeded areas if they are not fully protected and treated you may experience a little swelling. Products should return to normal once the moisture has left them. Wood is a natural product, and even the most well made external doors made from it should be expected to move slightly in response to changes in humidity and temperature. In the long term, this movement is likely to be minimal and barely noticeable, but in the short term (after the first winter) minor adjustment may be required to take account of 'settling in' movement.

We highly recommend the fitting of doors be carried out as quickly as possible to avoid any twisting or warping. Our doors are made from solid wood and very heavy please bear this in mind when fitting, you will need at least three good quality heavy duty hinges and at least one good quality heavy duty carpenter.

We will work around you and your carpenter to get the goods to you when you are ready for them to be installed. We cannot accept responsibility for any damage caused to goods because they have been stored or though improper fitting.

It is VERY IMPORTANT to seal external wood doors immediately with at least three coats before fitting do not seal only the outside. Ensure all edges are covered including the top, bottom and sides of the door, and letterbox holes etc.

Recommended Finish
Sikkens Base Coat (HLS) - One Coat
Then at least two top coats of Sikkens Topcoat (THB)
Light Oak is the colour we put on the majority of our doors but darker colours are also available.

We can apply the base coat for you for a fee of £10 + VAT per item.

Ordering:
The size and design of the furniture/doors/windows is at the discretion of the customer and the customer shall provide accurate dimensions and a description of the site for which the furniture/doors/windows are to be made. We would advise if you are unsure how to measure that you ask the person who is going to install to measure for you to avoid any problems when fitting. We require a 30% deposit upon placement of order with the balance payable upon receipt of proforma invoice (prior to despatch). Unfortunately as all our products are made to measure to your exact requirements this deposit is non refundable.

Glazed Doors
For delivery and hanging purposes glass is supplied only (pinned into place). You should get your joiner to fix it in properly with a high quality silicone cheap silicone can be high in solvent and not suitable for use with double glazed units.