No order received from a customer by the Company shall constitute a
contract until accepted in writing by the Company.
Prices quoted by the Company are firm for 14 days only or until previously
withdrawn. Unless otherwise stated, all prices are exclusive of any
applicable value added tax, for which the customer shall be additionally
liable to the Company.
Delivery periods and dates are given in good faith, but are not subject
of any warranty or condition and time shall not be of the essence of
the contract in these respects. No liability will attach to the Company
if delivery periods or dates are not met for any reason whatsoever.
Unless otherwise expressly agreed prior to commencement a deposit of
40% of the order value including VAT shall be required by the company.
Remaining balance is required approximately two weeks prior to delivery
/ collection of goods.
The Company warrants that all goods supplied by it will correspond to
their specification and will be free from defects in materials or workmanship
for a period of 12 months from the date of delivery. The Company’s
obligation in the event of a breach of this warranty is limited to the
repair or replacement of any defective goods which shall be returned
to the Company by the customer. This warranty is given in lieu of all
other warranties or conditions expressed or implied (whether by statue
or otherwise) and is subject to the following conditions:
1. Claims must be
notified in writing to the Company within seven days from the date of
delivery or (where the defect is not apparent on reasonable inspection)
as soon as practicable after discovery of the defect.
2. The Company shall be under no liability in respect of any defect
in the goods arising from any drawing, design or specification supplied
by the customer.
3. The Company shall be under no liability if the defect or failure,
in the reasonable opinion of the Company, arises from wilful damage
or misuse, negligence by the customer or any third party, failure to
follow the Company’s instructions, or alteration or repair of
the goods without the Company’s prior approval.
4. The Company shall be under no liability if the price for the goods
has not been paid by the due date for payment.
5. The above warranty does not extend to parts, materials or equipment
not manufactured by the Company, in respect of which the customer shall
be entitled only to the benefit of any such warranty or guarantee as
is given by the manufacturer to the Company
6. Except in the case of death or personal injury caused by the Company’s
negligence, the Company shall not be liable for any consequential loss
or damage (whether for loss of profit or otherwise) or other claims
for consequential compensation.
The company will
not accept liability for the movement of timber in service i.e., shrinking,
swelling twisting and warping as this does not constitute a fault in
The company shall
not be liable for any products supplied that are found to have latent
and / or natural defects or for the performance of any timber specie
and the effects of atmospheric conditions on the products either internal
It should be noted
that all samples supplied to clients are done so as a guide only, the
final colour may vary from the original sample this is all part of the
beauty of natural materials.
The images in our website are intended
as representative of the products we offer. Every product shown has
been pre-finished and therefore will not be an exact representation
of the colouring of the timber. There will always be some variation
not only between printed copy and real product, but between products
photographed in different light conditions and wood of different ages
It is a condition
precedent to any liability of the company that:
All joinery supplied shall
be stored in a dry place stacked flat slightly raised off the ground
and adequately protected from the weather and that no joinery shall
be installed in a building that has not been adequately dried out. All
joinery supplied bare shall be suitably finished without delay after
receipt and all joinery shall require further coats of paint or stain
as soon as possible. Any surfaces subsequently cut particularly those
exposing end grain require brush coating or dipping with preservative
before being fixed in position.
All joinery shall be installed
correctly in accordance with normal trade practices and adequately maintained
in service. Protective surface finish of external joinery shall be maintained
in service and moisture shall not be allowed to penetrate into the timber.
Packaging, carriage and insurance charges in respect of delivery of
the goods to the customer will be charged to the customer at cost to
Damage in transit
The Company does not accept any liability for loss or damage to the
goods while in transit to the customer. This does not apply to joinery
The Company shall not be liable to the customer, or be deemed to be
in breach of any contract with the customer, by reason of any delay
in performing, or any failure to perform, any of the Company’s
obligations in relation to the goods, if the delay or failure was due
to force majeure or to any other cause beyond the Company’s reasonable
Reservation of title
The goods sold under these conditions shall remain the absolute property
of the Company and legal title in the goods shall remain vested in the
Company until payment in full of all amounts invoiced or due to the
Company in respect of the goods, or until the goods are resold by the
customer, whichever shall first occur. If the customer shall enter onto
liquidation, have a winding-up order made against it, or have a receiver,
administrator or administrative receiver appointed over its assets,
income or any part thereof before the property in the goods has passed
in accordance with this condition, the Company shall be entitled, immediately
after giving notice of its intention to repossess the goods, to enter
upon the premises of the customer with such transport as may be necessary
and to repossess any goods to which it has title under this condition.
No liquidator, receiver, administrator or administrative receiver of
the customer shall have authority to sell goods to which the Company
has title without the prior written consent of the Company.
Insolvency of customer
If the customer, being a body corporate, shall pass a resolution or
suffer an order of the Court to be made for winding-up, or if a receiver,
administrator or administrative receiver shall be appointed or, being
an individual or partnership, shall suspend payment, propose or enter
into any composition or arrangement with his or their creditors, or
have a bankruptcy order made against him or them, then the Company shall
have the right, without prejudice to any other contract with the customer,
not to proceed further with the contract, and shall be entitled to charge
for work already carried out (whether completed or not) and for goods
and materials already purchased for the customer, such charge to be
an immediate debt due from the customer.
The acceptance of a quotation includes the recognition by the customer
of the right of the Company under any patents, trademarks, registered
designs or other intellectual property rights relating to the goods,
and the customer undertakes that patent numbers, trademarks or other
trade markings on goods supplied shall not be obliterated, altered or
These conditions shall be governed by and construed in accordance with
English law and the parties acknowledge and accept the exclusive jurisdiction
of the English Courts.
These conditions shall apply to all contracts for the sale of goods
by the Company to a customer to the exclusion of all other terms and
conditions which a customer may purport to apply under any purchase
order, confirmation of order or similar document and all orders for
goods shall be deemed to be an offer by the customer to purchase goods
subject to these conditions.